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© 2018 by Covered by Angel

CUSTOMER CARE

Here at Covered by Angel, we have you COVERED in more ways than one.

It is our hope that your experience with our brand is seamless from start to finish.  However, we understand that you may have some questions and have tried to anticipate those for you in our FAQs section.  If you have a questions that we have not answered, please drop us a line using the contact form or email address below.

Have any questions or concerns? 

We’re always ready to help!

Send us an email to:

coveredbyangel@outlook.com

RETURNS

Because headwraps are a head accessory, all sales are final and we are unable to accept returns.  However, if you received a headwrap that has a defect, we will be glad to accommodate you with a boutique credit or we will send you a replacement. You may contact us by email at coveredbyangel@outlook.com.  Please be sure to include your invoice number and a brief description of the issue with your order.  Thank you!

FAQ

How do I return an item?

Please email us to discuss.

 

What is your return policy?

 

If you received a headwrap that has a defect, we will be glad to accommodate you with a boutique credit or we will send you a replacement.  You may contact us by email at coveredbyangel@outlook.com.  

How do I track my order?

 

Once your order has been successfully transmitted, you will receive an order confirmation. In addition, a shipping confirmation email will be sent once your order has been shipped. This confirmation will include the tracking number for your package.

 

When will my order ship?

Once your payment has been processed, your order will be shipped within 4-14 days, with the exception of any pre-order items.

 

What are your delivery options?

All orders will be shipped via USPS.

What payment providers do you use to process the payments?

All payments are received through PayPal.  You don't need a PayPal account to submit your payment.  Once you are redirected at checkout to the PayPal site, you have the option to select 'Pay with Debit or Credit Card'